At Emirates Panel Company Trading L.L.C (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website and online store.

1. Information We Collect

We may collect the following types of personal information when you visit or use our website:

• Name, company name, and contact details (email, phone number, address)
• Billing and shipping information
• Order history and transaction details
• Technical information (IP address, browser type, device info)

2. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Communicate order updates or inquiries
• Improve our website and services
• Send you promotional emails (only with your consent)
• Comply with legal obligations

3. Data Protection

Your personal data is stored securely and is only accessible by authorized personnel. We implement appropriate security measures to protect your information from loss, misuse, or unauthorized access.

4. Sharing Information

We do not sell, rent, or share your personal information with third parties, except:

With service providers involved in fulfilling your order (e.g., delivery partners)

As required by law or legal request

5. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

• Request access to or correction of your personal data
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal limits)

7. Contact Us

If you have any questions about this policy or your data, please contact us at:

Email: info@ep-uae.com

Phone: +971 4 547 6935